We randomly survey clients after settlement, we have settled some 8,000 + home loans and now have over 1,000 responses. We are thrilled to advise we have a 95% satisfaction rating over this large base. We break these numbers down below.

In the survey we ask about how will we rated in areas such as

* Understanding the process

* Our knowledge

* Courtesy

* Communication

* Quality

* Keep informed

* Would you recommend us (959 say definitely)

Our proudest feedback lies in the fact that over half of clients we write loans for are referred by existing clients!